cy777 is committed to protecting the personal data of every registered player on the Platform. This Privacy Policy explains exactly what data cy777 collects from Pakistani players, why it is collected, how it is used, who it is shared with, and what rights you hold over your own information. Please read it carefully — it is part of your agreement with cy777.
cy777 is an online casino and sports betting platform operating under an international gaming licence and accessible at cy777.ws. For the purposes of this Privacy Policy, cy777 — together with its operating entity and any affiliated companies directly involved in operating the Platform — acts as the data controller in respect of personal data collected from users of the cy777 Platform.
As data controller, cy777 determines the purposes and means by which personal data is processed. cy777 is responsible for ensuring that personal data is collected, stored, used, and protected in accordance with applicable data protection law and the commitments made in this Privacy Policy.
References in this Privacy Policy to "cy777," "we," "us," or "our" refer to the cy777 data controller entity. References to "you," "your," or "user" refer to any individual whose personal data is processed by cy777 as a result of their interaction with the Platform.
This Privacy Policy applies to all personal data collected by cy777 in connection with your use of the cy777 Platform, including but not limited to: registration and account management, deposits and withdrawals in Pakistani Rupees (PKR), gameplay activity across all cy777 casino and sportsbook products, customer support interactions, and any marketing communications you receive from cy777.
This Policy applies regardless of the device or method through which you access the cy777 Platform — whether desktop browser, mobile browser, or any cy777 application — and regardless of whether you are a registered account holder or a non-registered visitor to cy777.ws.
This Policy should be read together with the cy777 Terms & Conditions, which govern your overall relationship with the Platform. In the event of any conflict between this Policy and the Terms & Conditions on a data protection matter, this Privacy Policy shall prevail.
cy777 collects personal data across several categories, depending on the nature of your interaction with the Platform. The following table summarises the main categories of personal data cy777 may collect and process:
| Category | Examples of Data Collected | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number, CNIC or passport details | Registration & KYC verification |
| Contact Data | Email address, mobile phone number, residential address (including city, province, Pakistan postal code) | Registration & account updates |
| Financial Data | JazzCash / EasyPaisa account numbers, HBL / UBL / Meezan Bank account details, USDT TRC20 wallet addresses, PKR transaction history | Deposits & withdrawals |
| Gaming Activity Data | Bets placed, games played, win/loss records, session durations, responsible gaming tool usage | Ongoing platform use |
| Technical Data | IP address, device type, browser type and version, operating system, time zone, screen resolution | Every platform visit |
| Usage Data | Pages viewed, features accessed, referral source, click paths, session timestamps | Every platform visit |
| Communications Data | Support chat transcripts, emails sent to cy777, feedback submitted, dispute correspondence | Customer support interactions |
| Marketing Preferences | Communication opt-in / opt-out status, preferred language (Urdu / English), bonus preference history | Registration & ongoing account settings |
cy777 does not intentionally collect sensitive personal data categories — such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data — unless specifically required by applicable law or regulatory obligation (for example, problem gambling self-declaration data collected for responsible gaming compliance purposes).
cy777 collects personal data through the following channels and methods:
cy777 uses your personal data only for specific, legitimate purposes. We do not process personal data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which cy777 processes personal data include:
cy777 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
cy777 does not sell personal data to third parties for their own independent commercial purposes. cy777 shares personal data only with the categories of recipients listed below and only to the extent necessary for the specified purpose:
All third-party data processors engaged by cy777 are subject to written data processing agreements that require them to process personal data only on cy777's documented instructions and to maintain appropriate technical and organisational security measures.
cy777 operates under an international gaming licence and may engage technology providers, payment processors, and KYC providers whose servers or operations are located outside Pakistan. As a result, your personal data may be transferred to, stored in, or processed in countries other than Pakistan.
Where personal data is transferred internationally, cy777 ensures that appropriate safeguards are in place to protect the data in a manner consistent with the standards of this Privacy Policy. Such safeguards may include:
You may request details of the safeguards applicable to any specific international transfer of your personal data by contacting cy777 support at the address provided in Section 16 of this Policy.
cy777 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law or regulatory obligation. The following general retention periods apply:
Where cy777 is required by law to retain data beyond the periods specified above, the data will be retained for the legally mandated period and then securely deleted or anonymised.
cy777 uses cookies and similar tracking technologies — including web beacons, pixel tags, and local storage — to operate the Platform, remember your preferences, analyse usage patterns, and where you have consented, deliver relevant promotional content. The following categories of cookies are used on the cy777 Platform:
You may manage your cookie preferences at any time through the cookie settings panel accessible in the Platform footer. Please note that disabling certain cookies may affect the functionality of the cy777 Platform. Strictly necessary cookies cannot be disabled as they are essential to service delivery.
Subject to applicable law, you hold the following rights in respect of personal data that cy777 holds about you. All rights requests should be submitted in writing to cy777 support using the contact details in Section 16. cy777 will respond within 30 days of receiving a valid request.
Request a copy of the personal data cy777 holds about you and information about how it is processed.
Request correction of any inaccurate or incomplete personal data held in your cy777 account.
Request deletion of personal data where it is no longer necessary for the purposes collected, subject to legal retention obligations.
Request that cy777 restrict processing of your personal data in certain circumstances, such as while a rectification request is pending.
Request a machine-readable copy of personal data you have provided to cy777, where processing is based on consent or contract.
Object to processing of your personal data carried out on the basis of cy777's legitimate interests, including profiling for marketing purposes.
cy777 implements appropriate technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures are reviewed and updated regularly in line with developments in security technology and the evolving threat landscape.
cy777's current security infrastructure includes:
Whilst cy777 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own cy777 account credentials and for notifying cy777 support immediately of any suspected unauthorised access.
The cy777 Platform is strictly for individuals aged 21 years and above. cy777 does not knowingly collect, process, or retain personal data from any individual under the age of 21. If cy777 becomes aware that personal data has been collected from a minor, the relevant account will be immediately suspended, the data securely deleted, and the matter reported to relevant authorities where required by law.
Parents and guardians in Pakistan who believe that a minor in their household may have accessed or registered on the cy777 Platform are urged to contact cy777 support immediately at the details provided in Section 16. cy777 will treat all such reports as a priority and will take immediate action to close the account and delete the minor's data.
cy777 sends promotional communications — including bonus offers, PSL season promotions, Eid special campaigns, and general platform updates — only to users who have given their explicit consent to receive marketing at the time of registration or through their account settings.
Marketing communications from cy777 are sent by email and, where you have provided a mobile number and consented, by SMS. cy777 does not engage in unsolicited telephone marketing calls.
You may withdraw your consent to marketing communications at any time by:
Withdrawal of consent for marketing communications will be processed within five (5) business days. Withdrawal of marketing consent does not affect your ability to receive transactional communications — such as deposit confirmations, withdrawal notifications, and account security alerts — which are sent on the basis of contract performance and cannot be opted out of while your account is active.
cy777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, cy777's data processing practices, or the services offered on the Platform. The effective date at the top of this Policy will be updated whenever a material change is made.
Where an amendment materially affects your rights or the way cy777 processes your personal data, cy777 will notify registered users by email or by a prominent notice within the Platform prior to the amendment taking effect. For non-material amendments — such as corrections of typographical errors or clarifications that do not change the substantive content of the Policy — cy777 may update the Policy without prior individual notification.
Your continued use of the cy777 Platform following the effective date of any amended Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the amended Policy, you should stop using the Platform and contact cy777 support to close your account.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how cy777 has handled your personal data, please contact cy777's support team through one of the following channels:
cy777 is committed to resolving all privacy concerns through its internal process. If you are not satisfied with cy777's response to a privacy complaint, you may escalate the matter to the data protection supervisory authority or the dispute resolution body designated by cy777's gaming licensing authority.
Privacy at cy777 is not a checkbox exercise. Here is what our Privacy Policy translates to in practice for every Pakistani player on the Platform.
Every byte of data exchanged between your device and cy777 is protected by TLS encryption. Sensitive data at rest — including your CNIC details, bank account numbers, and JazzCash/EasyPaisa records — is stored using AES-256 encryption so it cannot be read even in the event of a server breach.
cy777 does not sell, rent, or trade your personal data to third-party advertisers, data brokers, or marketing platforms. Your PKR transaction history, gaming behaviour, and contact details stay within the cy777 ecosystem and are shared externally only for operational necessity — like processing your EasyPaisa withdrawal.
Pakistani cy777 users have the right to access, correct, export, and request deletion of their personal data at any time. Submit a request via Live Chat or email and cy777's team will respond within 30 days — in Urdu or English, whichever you prefer.
Self-exclusion requests, deposit limit settings, and cooling-off periods are treated as highly sensitive data within cy777's systems. This information is never used for marketing purposes and is accessible only to cy777's responsible gaming compliance team.
PSL bonus alerts, Eid promotions, and cashback notifications are sent only with your explicit consent. You can opt out of all marketing communications at any time — directly from the email, via your account settings, or through cy777 Live Chat — and your request will be processed within five business days.
cy777 operates under an international gaming licence that mandates strict KYC, AML, and data protection standards. This means your data is not just protected by cy777's own policies — it is protected by the compliance obligations of a regulated gaming operator subject to independent licensing oversight.
Pakistan's most complete online casino and sports betting platform — cricket, PSL, live casino, slots, and more — all secured by robust data protection and PKR-native banking. Available to players aged 21 and above only.